Privacy Policy

Privacy Policy – Rose & Arthur Jewelry

This privacy policy describes how Rose & Arthur Jewelry (the "Site" or "we") collects, uses and discloses your personal information when you visit the Site or make a purchase.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site and the data needed to process your purchases. We may also collect additional information if you contact us for customer support.
By "Personal Information" we mean any information that can identify an individual.

Device information

  • Examples of data collected: browser version, IP address, time zone, cookies, sites or products viewed, search terms, interactions with the Site.

  • Purpose: to ensure the Site works properly and to analyse its use in order to optimise its performance.

  • Source: collected automatically through cookies, log files, web beacons, tags or pixels.

  • Disclosure: shared with our processor Shopify.

Order information

  • Examples: name, billing address, shipping address, payment details (including credit cards), email, phone number.

  • Purpose: to provide the products or services purchased, process payments, arrange shipping, send you invoices/order confirmations, communicate with you, prevent fraud and, if authorised, send you information or offers about our products.

  • Source: collected directly from the user.

  • Disclosure: shared with Shopify.

Customer support

  • Examples: information needed to handle requests or complaints.

  • Source: collected directly from the user.

  • Purpose: to provide you with customer support.

Minors

The Site is not intended for minors under 16. We do not knowingly collect data from children. If you are a parent/guardian and believe your child has provided us with Personal Information, contact us to request its deletion.

Sharing of Personal Information

We share your data with service providers to fulfil our contractual obligations, for example:

  • Shopify runs our online store. More information here: Shopify Privacy.

  • We may share data for legal compliance (court requests, protection of our rights).

Behavioural Advertising

We use your data to show you targeted ads and communications.

  • We use Google Analytics to analyse the use of the Site (info here). You can opt out here.

  • We share browsing and purchase data with advertising partners through cookies or similar technologies.

For more information visit NAI.

You can opt out of targeted advertising:

Or through the Digital Advertising Alliance.

Use of Personal Information

We use your data to provide our services: sales, payment processing, shipping, customer support and updates on products and offers.

Legal basis (GDPR)

If you live in the European Economic Area (EEA), we process your data on the basis of:

  • Consent

  • Performance of a contract

  • Legal obligations

  • Legitimate interests (which do not override your rights)

Retention

We keep your data until you request its deletion.

Automated Decisions

Shopify uses automated systems to prevent fraud (e.g. temporary lists of IPs or cards). They have no significant legal effects on the user.

Sale of Personal Data

Our Site may sell data as provided for by the CCPA (California Consumer Privacy Act 2018).

GDPR Rights

If you live in the EEA: right of access, correction, portability, deletion.
Your data may be transferred outside Europe (e.g. Canada, USA) in accordance with the GDPR.

CCPA Rights

If you live in California: right to know, correct, delete and transfer your data.

Cookies

We use cookies to improve your experience. Some cookies are necessary (e.g. cart, login), others are used for analytics and advertising.
Examples:

  • _secure_session_id (browsing)

  • cart (cart)

  • _shopify_s (analytics)

  • _tracking_consent (tracking preferences)

📩 For privacy questions contact us: info@rose-arthur.com